I’m using idea prepaid no. from last 2-3years happily now i’m very disappointed about idea services due to plan issue.
On 11th of june 2015 I got information 2g plan from 12345 that in Rs. 205 free 2GB Internet after that speed will be normal and after disconnect the call also got a sms “Ab Paiye Rs 205/- ke recharge par 2G unlimited data 28 dino ki validity ke saath . 2G upraant samanya speed.” After that I als called on 12345 and talked with customers care executive then he said if u listen in IVR nd got msg about that u have definitely got this benefit. Then I have reacharged of rs.205 then I have received only 1GB internet after that on 12th june call on 198 then idea executive misbehave with me nd said that type offer is not available nd 12345 is not idea’s company no. & after that disconnect the call then I again call on 198 nd talk with idea executive Mr. Rohit then he also not given propper detail. So please help me.
Take action earliest, hope you will do needfull & oblige.
Thanks with regards