3G service not provided

Complaint Date:
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Company Name:

Dear Sir,
When i started my postpaid place on 8955893963 the reliance person in Vaishali Nagar,Jaipur office told me that i will get 600 mints + 500 sms and 1GB 3G data on monthly rental 299 approx one year ago.
Every thing is ok but today i called to customer care ( *222 ) about port problem and slow speed of net, executive told me 2G service is activated on my plan.

Why it is happened while i was agree for rental along with 3G service.

3G service not provided
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