I have Purchased Carrier Window Ac from Vijay Sales Laxmi nagar on 17/05/2015, At the Time of on installation their is a loud noise and I was told it was corrected with in Two Hours ,After Suffering 4 days I Complained @ Customer care and on 28/05/2015 Service Executive from S Squer Come and Told their is a defect and it was taken to Service Center,Complain # 13597015, After 2 days I was told they are Still working to rectify the Problem, and 02/06/2015 it was told that Problem is not rectify and Company will replace the Ac and they have already forward the request, Speaking to Customer service on 10/06/2015 and on Conference Call with Service Center i was told that First Complaint need to Close before forwarding request for replacement of Ac, Still I Don’t know where I need to Contact and from where and When I will get the Ac,
Sir I have Purchase AC for Summer and not for Winter.and 1 month already passed with Problem not Sort out, This is the Finance by Bajaj and As I have not rec’d my Ac and Don’t Expect the payment from My Side for EMI.
Requesting to Give response to this Mail.
Ajaz un nabi
CUSTOMER ID # 91399566
Complain # 13597015