activation of Nyassa Astrology by Aircel without my permission

Complaint Date:
By:

Company Name:

yesterday,28th June,2015, a message displayed at 18.20 hrs. on my mobile no.9614222151 through message center no. 9716099155, “thanks for subscribing Nyassa Astrology for 15 days.You will be renewed after 15 days” and a sum of Rs.15/- deducted from my balance. I, immediately requested on duty customer care representative to deactivate the unwanted VAS but result is still zero. After that , I repeatedly trying to connect with customer care service but still i am getting a busy tone. Please deactivate the unwanted service.

activation of Nyassa Astrology by Aircel without my permission
4 votes, 3.75 avg. rating (74% score)

17 Responses to “activation of Nyassa Astrology by Aircel without my permission”

  1. Aircel

    Hi narendra kumar lall,

    Thank you for reaching us at Social Care.

    We have forwarded your complaint to the concerned department and we will get back to you shortly with further updates.

    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.

    We assure you a quick resolution and the best of services at all times.

    Thanks & Regards
    Customer Service Officer | Social Care Team
    Email us @aircelsocialmedia@aircel.co.in

    Reply
    • Mazhaar

      My number is unwantedly activated for nyaassa astrology I called customer care they r saying no service is activated.
      Really aircel is a very bad service provider I shud port from it

      Reply
    • Mazhaar

      My number is 8801966831.
      Deactivate this nyassa astrology and don’t always activate such services and trouble customers

      Reply
  2. Aircel

    Dear narendra kumar lall,

    Post system check it has been found that your balance of Rs 15/- got deducted dated- 28/6/2015, due to Activation of VAS NYASTRO30- one97 through SMS. Credit of 15/- have been posted in your A/C from our end dated -1/7/2015 .

    Regards,
    Aircel Customer Care

    Reply
  3. Aircel

    Hi Ritesh,

    Thank you for reaching us at Social Care.
    We have forwarded your request to the concerned department and we will get back to you shortly with further updates.
    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
    We assure you a quick resolution and the best of services at all times.

    Thanks and Regards
    Customer Service Officer | Social CareTeam
    Email us at aircelsocialmedia@aircel.co.in

    Reply
  4. Aircel

    Hi pratima,

    Thank you for reaching us at Social Care.
    We have forwarded your request to the concerned department and we will get back to you shortly with further updates.
    Kindly feel free to write to us at aircelsocialmedia@aircel.co.in for any further assistance on this matter.
    We assure you a quick resolution and the best of services at all times.

    Thanks and Regards
    Customer Service Officer | Social CareTeam
    Email us at aircelsocialmedia@aircel.co.in

    Reply
  5. Aircel

    Dear pratima,

    Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll free number 155223.

    Warm Regards,
    Aircel Social Care Team

    Reply
  6. Aircel

    Dear Ritesh,

    Thanks for sharing your concern with us. To deactivate any VAS service, you can just type STOP and send it to 155223 OR you can call on our toll free number 155223.

    Warm Regards,
    Aircel Social Care Team

    Reply
  7. Arya Biswas

    I was subscribed to Nyassa Astrology from my no, 8622953364 withoutmy will. Rs. 30 was deducted from my account for 30 days of Nyassa Astrology which was not authorised by me. Eventhough I unsubscribed the service within 36 hours I had no refund.

    Reply
  8. SWRANGSHA BASUMATARY

    My no.9854905297 has been activated by nyasa astrology.Please unscribe it.

    Reply
  9. Nguyen

    I just got SMS to notify me that AIRCEL has subscribed Nyassa Astrology service and deduced Rs.7 from my balance.
    This thing is made without any announcement in advance and without my permission.
    I CANNOT ACCEPT THIS BEHAVIOR!!!! And I’ll terminate your service immediately then switch to other operator.

    my number: 90 66 55 61 06

    Reply
  10. Vicky

    please, refund my Rs 10 from God dam unwanted Nyassa Astrology subscription on my number 8564968562.

    Reply
  11. Vicky

    please, refund my Rs 10 from God dam unwanted Nyassa Astrology subscription on my number 8564968562.
    aircel on July 29, 2016 automatically

    Reply
  12. Piyush Borar

    I was subscirbed to 4 services unnecessarily .. dial tone, nyassa, iplay and 100 stars.. 2 days ago my balance was over 90 ruppees and today it is zero.. I am highly dissatisfied with you behaviour.. i didnt activate any of these.. I request you to unsubscribe everything and refund my balance back.
    Number 7610819849

    Reply

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