I had ordered BRAVIA 4.1 Home Theater System with USB…. Shopclues vide COD Order No.54258693 and received a SMS on 05.06.2015 from the Company that the said Home Theatre was shipped by Delivery with Tracking Number 15227901063 and amount payable by me on delivery is Rs.1,900/-.
Then I received a further SMS on 08.06.2015 stating that my shipment with Delivery awb 15227901063 is out for delivery and requested me to keep cash of Rs.1900/- ready. Also asked me that if I have any query I may contact 01246719500.
Finding that my ordered item not delivered I contacted the above number and was given to understand that my order has been cancelled, without my consent, at their whims and fancies.
It is really maligning that a reputed Online shopping Company is indulging in such unfair trade practice thereby plunging their image into abysmal depth of ignominy.
Will the CEO of the Company have the courtesy to redress my grievance. My email i.d. is email@example.com