Aircel Rs. 155 3G/2G net pack not working

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I have recharged with Aircel Rs. 155 3G/2G net pack validity for 28 days in last month on 13th June but the said facility did not work and when ever I switch on Mobile data the amount from my main balance amount was deducted. I have press *401# but one message was coming “connection problem or invalid MMI code”. I have tried the customer care but it didnot work and today i.e. 4th July, 2015, I have again recharged the same net pack but my net is not working and again deduction is going from my main balance and the *401# is not working and the same message is coming “connection problem or invalid MMI code”. Is Aircel is cheating the customer?

Aircel Rs. 155 3G/2G net pack not working
1 vote, 2.00 avg. rating (57% score)

4 Responses to “Aircel Rs. 155 3G/2G net pack not working”

  1. Aircel

    Hi Vinod Moktan,

    We are sorry for the experience you had. Please share your concern with your complaint number and contact details at aircelsocialmedia@aircel.co.in to help you.

    Thanks & Regards
    Customer Service Officer | Social CareTeam
    Email us @aircelsocialmedia@aircel.co.in

    Reply
  2. Aircel

    Hi Vinod Moktan ,

    We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

    Regards,
    Aircel Online team,
    Email us @aircelsocialmedia@aircel.co.in

    Reply
  3. ankit

    Same problem im facing as i have recharged with 155 , according to it i have to receive 60 in main balance with 1GB 2G/3G net with 60 days validation but after recharging my main balance deducted and i received only 60 and net received is 821 MB , if i m on right platform pls try to help to sort out this problem my mobile no. Is 8564877249

    Reply

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