amount has been debited from my mobikwik wallet

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Hi Mobikwik i have recharged for 100 rs to my mobile number 8341063478 and CIN: U64201hR2008 & Order ID: EN220037878 but amount has been debited but my mobile hasn’t been Recharged.My wallet got to zero please look into this one.Seriously i’m trying to get in touch with Customer care but there lines are busy and Email support is not there .I’m trying to raise ticket but it is showing technical glitches,

amount has been debited from my mobikwik wallet
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