Aweful Service of Tinyowl Site

Complaint Date:
By:
Category: Food

Company Name:

We had ordered thru Tinyowl site from “Peetuk” restaurant on 16th August’15 at 8.15 pm through mobile app. The money, Rs. 380.00 got debited (200 Rs from Tiny Owl App + 180 Rs from Citibank Credit Card). They added 150 Rs more to my account, and said it will be added once it is delivered.

We were franatically calling Peetuk Restaurant at 10.15 pm and asking for delivery. They said no order has been received by them. We tried finding out Tinyown number, but no number is there anywhere in the site or justdial or ask helplines. At 12 midnight, we receive a message saying they will not be able to deliver the items and they are crediting 200 Rs back. WHAT ABOUT MY CITIBANK CARD MONEY?? WHICH GOT DEBITED FROM MY CREDIT CARD?? 3 DAYS HAVE PASSED, NO INTIMATION FROM TINYOWL ABOUT THE MONEY.

THIS IS A VERY SAD SITE AND AWEFUL SERVICE. I REGRET HAVING TAKEN THEIR SERVICE AND WANT MY MONEY BACK IMMEDIATELY. PEOPLE SHOULD REFRAIN FROM USING THIS APP.

PLEASE MAKE TINYOWL.COM PEOPLE TO GIVE BACK MY MONEY WITH INTEREST AND THE HARASSMENT I HAVE UNDERGONE AND PHONE CALLS I HAVE WASTED FOR THEIR PATHETIC SERVICE

SHARMILA BASU
H-3/504 RIDDHI GARDENS
FILM CITY ROAD, MALAD E,
MUMBAI 400097
9820109246

Aweful Service of Tinyowl Site
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2 Responses to “Aweful Service of Tinyowl Site”

  1. rahul

    On eve of Eid thought of having chicken biryani( order id no. 679175448) on 25.09.2015 from kebab factory via tinyowl.com. for 490 Rs ( 225 rs tinyowl money + 265 rs card) but in vain its been 2 hrs and i havent recieved my order.
    Later i get a call from tinyowl customer care ( dhanraj) to get back to me regarding my order.
    Plz refund my money.

    Reply
    • rahul

      Great service.
      People like dhanraj are the reason v still continue placing order thru tinyowl.
      Thanks dhanraj appreciate ur help. My tinyowl money got refunded, n hopefully my credit amount will soon be reverted.
      Cheers n prosper.!!

      Reply

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