balance reduction by aircel

Complaint Date:

Company Name:

My name is SHIV NANDA and my mobile no is 9697664106.My account is debited again and again for the services which I have not subscribed and now these people are not responding to my complain properly in fact they have blocked my number .Today also Rs 50 got deducted for the service which i am not using and also i have complained it for many times .On 26 they deducted Rs 99, then Rs 80 which was refunded, then Rs 15 that also refunded. Before this they have deducted Rs 15 for four times and much more amount in different dates.
Initially they refunded my money now they are saying refunding is not in there policy.
What kind of policy is this? This is totally unsatisfactory.

balance reduction by aircel
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6 Responses to “balance reduction by aircel”

  1. Aircel

    Hello SHIV NANDA ,

    We regret the inconvenience caused. Kindly share the following details in order to look into your issue:
    Date & Time of deduction:
    Any message received upon deduction:

    Warm Regards,
    Aircel Social Care Team

    Reply
  2. girisha m p

    my recharge is not done & payment is deducted from my account. please solve my prolem.
    my registered number 9663663114 and translation no fcma160209316124017
    and give me please freechrge customer care number.

    Reply
    • girisha m p

      my recharge is not done & payment is deducted from my account. please solve my prolem.
      my registered number 9663663114 and translation no fcma160209316124017
      and give me please freechrge customer care number.

      Reply
  3. Aircel

    Dear Shiv Nanda,

    We would like to inform you that we have checked your account details and have found that the VTALKIES50 Service was activated in your account after due consent from you. We have a dual consent record from your end in lieu of which the services were activated on 27/02/16. Refund is not applicable in this case.

    Warm Regards,
    Aircel Social Care Team

    Reply
  4. M

    Mera bal kaat lia gya h ,mera bal return kr otherwise i will complain for this b c company …..7786935536

    Reply
  5. raul nand

    i am not activated any service but my balance cut on never ues service
    i want back my balance

    Reply

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