bill payment to bsnl landline bill

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i paid a bill through freecharge application for bsnl landline bill
The payment of rs 1607 was deducted from my account but the application did not forwarded the payment to bsnl and my phone cnnection is stopped
1021067245 bsnl landline contract number
FCLA160212318390393 order id for free charge

bill payment to bsnl landline bill
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