I am Pawan Pandey , i had purchased a karbonn titanium octane cellphone last year,, from last month i this cell phone has some issue regarding hanging & switch off/on by own.
From last month i visit in your kabonn service center located in Noida sec 15. But 2 times your service center technician check my phone & updated software & told nothing wrong with this phone. The same problem occured after checking & updated my phone by your karbonn service center technician.
When i was using whats app, playing video , on call my phone would be hang & switchoff/on by own .
I submit my cell phone on 3rd of march & i make call on 14th of march 2016, youe executive told please wait 10 more working days. My cellphone waraanty will expired on 31st march 2016. So please repair my karbonn titanium cellphone on urgent basis.
If u are unable to repair my karbonn celphone before 31/03/2016 & if my cellphone waraanty will expire pls provide me new cellphone same model. & Please don’t dispatch my cellphone without repairing & checking. if u dispatch my cellphone without repairing then i will lodge a case against your company.
My Karbonn Titanium Cellphone details are given Below:-
Model:- Karbonn Titanium Octane
IMEI No 1.:- 911361251862599
IMEI No 2.:- 911361251862607
Service center name:- Shubham Telecom
Warranty :- Under Warranty
Contact no.:- 9811290319 , 9555557383