Cash back not refunded – Myntra

Complaint Date:
Category: Online Shopping

Company Name:

I bought two tops and did not like either of it due to its quality and fit. So i returned it on that very day and asked for a cashback as an option. I placed request for a lavie bag in which the amount was to be deducted which was exactly Rs 1068 as notified by the app. But when the product finally arrived I was asked to pay the whole amount. Where did my money go? I returned the products safely. Plz encash d amount. This is a pathetic experience and discouraging as well. The customer care no is not going through which is really great

Cash back not refunded – Myntra
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