claim the warranty of my karbonnA11 star

Complaint Date:
Category: Automobile

Company Name:

I had purchased my karbon A11 star through flipkart on 22/12/2014. It
was working all good till 10 days back. But now the touch of my phone
is not working properly.
So regarding this i contacted the service center of karbonn at
Faridabad (M/s Triple solution 5e/35 Near standard Punjabi daba mungfuli chock N I T Faridabad.) which has been listed in the list of
service center along with the phone. But the service center executives
are saying that i cannot claim my warranty because the phone was
purchased through online.
so i would like to know from where i can get my warranty. so i request
you to please solve my problem as soon as possible.

Retail Invoice/Bill
Product Title Qty Price Tax(%) Tax Total
WID: R37984
Karbonn Smart A11 Star
1. [IMEI/Serial No: 911241603693407 ,
911241603693415 ]
1 3039.43 5.25%
159.57 3199.00
Total 1 3039.43 159.57 3199.00
Grand Total 3199.00
*This is a computer generated invoice.
Ordered Through : Customer Care : 1800 208 9898 ||

claim the warranty of my karbonnA11 star
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