compalint regarding internal part Toyota

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Category: Automobile

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Hello sir,
I have been your customer from last 7 years and this is my third toyota innova car and my vehicle no. is PB02 CG 1554. I always got my vehicle serviced from toyota service center and i got my vehicle serviced 7days ago. Today suddenly my airbag sensor light starts indicating and i visited your service station situated at castle Toyota daburji, amritsar on 15/10/2015 and your agency technicians informed me that one of the steering sensor is broken from inside and it is not covered under warranty and i have to pay for that part. My humble submission is that the part or sensor which has been broken is an internal sealed part and i have nothing to do with it and it should be covered under warranty . I have full confidence that Toyota will cover this part under warranty and will solve my problem.

compalint regarding internal part Toyota
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