I am Ruby. I booked a ticket for one of my friend named Mathew kayany for travelling from Varanasi to delhi on 28th and Delhi to Varanasi on 29th Oct 2015. when I got the booking confirmed the date were interchanged. I made many attempts to their 24 support service for help no way to contact their costomer care executive or no promt replies for the mails sent. Even for the online cancellation service no sms are coming wither of the mobiles given at the time of booking or on the registerd in the site. now the time of cancellation is running short and they were won’t be any money for reimbursement. so purposly they are trying to buy the time . So pls charge action agaist them for providing improper service to the costomers and cheating them for making maoney unethically. Till now I have not able to cancell my ticket.
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