complained for karbonn

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Hi,
There was some software problem in my smartphone KARBONN A12 STAR. I submitted the mobile for repair on 14 august 2015 at Karbonn Mobile Service Center near metro hotel yamuna nagar and its been close to 2.5 months, yet they have not returned the mobile. The mobile was bought in dec 2014 and has a warranty for 1 year.
When I went take it, they said that we are not responsible of it. , they said that the mobile is at Bangalore Service Center . They provided the mobile number of contact person from Bangalore
malhotra mobile word karbonn care centre
yamuna ngar 9541302727

please reply on rampaldhiman001@gmail.com
or 9466388710

complained for karbonn
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