complaint

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Company Name:

my name is nikhil kakkar, i am from amritsar.i am an owner of INTEX AQUA 4.5 pro mobile phone. i purchased this phone on 08 september 2015 from dealer. after 2 months i was having problem of hang and automatic switched off and on.. then i went to service centre. they kept my phone for 7 days after receving back hang problem was solved, but automatic on and off problem remain same as it is. after 10 days i gave my hand set again to service centre and they kept it for 6 days, but problem was same again.
now after 10 days again i gave set regarding same problem , i gave set on 05 april 2016 and they gave me back after one day on 07 april 2016. but after that the problem increased instead of solved.
i am in a private job so its very difficult for me to go again and again to service centre . please help me in this regard or change my hand set as it is in gurantee. i can provide its bill also.

details of mobile as below.”

M_IMEI NO.911423158944977

S_IMEI NO.911423158944985

complaint
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One Response to “complaint”

  1. sagar mondal

    I sagar mondal ,inhabited in south 24 pgs (dimond harbowr)

    sir, i have a complaine to you . last 21/01/2019 my (intex aqua a4+)phone has bean damaged (display problem). then i sent my mobile to the customer care service for reparing . they took 10 days , but when the thay is over i call the customer care . but thay behave rudly with me. and took more 27 days. they even cut my call and did not like to sistem anything
    sir, is this the right way to behave with a customar who suffer a problem.
    if , you take some necessary step immedietly, i shall very greatfull to you .
    your obedient
    sagar mondal
    diamond harbowr (south 24 pgs)
    complain to C/O- RK MOBILE SERVICE
    my jobsheet number 901216482002T001

    Reply

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