I had bought a wireless modem cum router HUAWEI HG533 54M wireless ADSL2+modem USB 3G IPTV FTP wireless router from you(shipper M/s Neera,11B/4,OLD CAMPUS.CCSHAU,HISAR-125004 with out manual or installation CD) on04/04/15 PAISA ID is 38987606805. I had already sent an e-mail to the shipper and called them.Then they mailed me the configuration file,after received the file I tried to configure it but I couldnot it to configure it. then again mailed to shipper then advised me to configure it with BSNL authorities, after repeated attempt they also couldnot configured it. During the configuration trial by BSNL upstream downstream level blank and status is idle , so that they said to me it may be a faulty modem and advised me to send it back and replace with another equallent working modem.
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