Complaint against Axis Bank Ltd .Ghaziabad Branch -201001 (Ambedkar Road) to make Fraud Debit Transactions on 22/06/15 in my SB A/c no. 911010001046430

Complaint Date:
By:
Category: Online Scams

Company Name:

. It came to my knowledge that Rs. 5000/- and 10000/- has been debited in my Axis A/c of Ghaziabad on dated 21/06/2015 as shown ATM withdrawal through Yes Bank Ltd. , where as I have not made any transactions through YBL ATM in past and neither on 21-06-2015 nor on 22-06.15. In this regard I have already lodged a complaint with Axis bank Nodal officer Mumbai , Customer services and also at Ghaziabad branch. In addition to this a FIR to this effect already lodged in Police station at Ghaziabad regarding fraud transactions/entries made. The bank has not send any SMS for these transactions where as SMS alert facility taken in my A/c & continuously bank charging fee for SMS services .
A mail has been received from debitcards@axisbank.com on Wed, 01 Jul 2015 18:18:40 stating that we have raised a chargeback on it on 29.06.2015 as per nfs rules the acquiring bank gets 7 working days time from the date of chargeback to represent our chargeback. If they fail to do so within the prescribed time frame then bank will transfer the funds to the account after the expiry of said time limit. But as on date still awaited transfer of fund .Keeping in view above ,You are requested to kindly intervene the matter in favour of justice & kindly remit Rs. 15000/-in my saving account .
Anticipating a positive response from your side

Complaint against Axis Bank Ltd .Ghaziabad Branch -201001 (Ambedkar Road) to make Fraud Debit Transactions on 22/06/15 in my SB A/c no. 911010001046430
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