Complaint against Intex Service Centre and Head Office

Complaint Date:
Category: Others

Company Name:

It is to inform you that i had purchased a mobile phone (INTEX AQUA I5 HD, BLACK) DUAL SIM bering serial no of main product-911376600319604 from Rathi Mobile Cente Mahendergarh (Haryana) bill no-1846 at 30/06/2014. Mobile phone created some display problem. To sort out the problem I lodged a complaint with the
JOB SHEET NO-506075899006T001 at M/s B.S. enterprises intex service centre in Uttam Nagar New Delhi 19/05/2015 but they replied that my mobile phone problem is not sort out and gave me another old mobile phone set which is also not functioning properly. I requested them that my original mobile INTEX AQUA I5 HD, BLACK) DUAL SIM serial no of main product-911376600319604 may be returned to me if its problem is not sort out please give me a fresh mobile of this model because my mobile phone is under warranty.
with regards
Rocky Rajput
Mobile Owner
Ph no-8285957607

Complaint against Intex Service Centre and Head Office
3 votes, 3.00 avg. rating (63% score)

21 Responses to “Complaint against Intex Service Centre and Head Office”

  1. Partha paul

    I am using model intex Aqua speed. suddnly my mobile phone’s disply
    started blinking so i summit my mobile phone to Intex service station “SURAJITS MOBILE CARE”
    2Nd Floor,
    H.G.B Road.
    Tripura- 799001.
    India ( jobsheet no is 508285073006T001) . excutive of service centar told me that it will take 10 to 15 days to get repaired. they havent repaired my cell phone everytime when i call there they always give me excuse company didnt approve ur cell display give us one more week one more week now its been a month but they havent give me any feed back
    so plz help me out my number 9615807044 .
    unfortunately company gave me poor service

  2. sudeep prasad

    It is to inform you that i had purchased a mobile phone (INTEX AQUA 3G PRO)
    Mobile phone Battery problem.To sort out the problem I lodged a complaint with the
    JOB SHEET NO:-511075710003T001 at BALAJI ENTERPRIES intex service centre in DR.
    ABANI DATTA ROAD GAGANCHAL SHOPPING COMPLEX shop no. 76, salkia howrah-711106 West Bengal
    but my problem not short out my mobile phone Bettery is under warranty.
    with regards
    sudeep prasad
    Mobile Owner

  3. Ravneet Kaur*

    Same problem here is also I have purchased intex aqua speed on 17 August 2015. my phone is getting too hot while using and battery is puffed not working properly and intex centre located at khanna is not treating me well. Kindly solve my problem

  4. Intex

    We deeply regret for the inconvenience caused to you.

    Please call on our Helpline Number 0124 – 4344444 & 1860 108 5555 and register your complaint for further action.

  5. imran shaik

    Pls provide u r CEO mail id or contract number . Im received very bad experience from Intex mobile brand

  6. Anil Kumar Jha

    Dear All
    Please check Job Sheet No. 510285360010T001 as I was given my Intex Mobile for repair and customer care said already send to service centre S G Solutions Shop No-32, Sector-2, Rohini, Delhi on 18th Nov but service centre said I haven’t received is and every day give some foolish reason.
    Kindly give my handset other wise I take legal action and please do not play with me.

  7. suraj

    it really awafull to say that the kind of services intex is providing is complitely rediculous . i am very dissappointed ! my phone that has been give to the service center not yet repaired its been 20 days ! completely dont understand why whould it take so long to resolve the display problem

  8. jagannath ray

    Service centre e dayer 4hr. Pore phone kore Janay mobile water dhukache & Rs..1400 lagbe thik korte..

  9. shubham

    They doing misbehave in repairing and also returns the handset in 3to 4 months and sometimes they lost the mobile also and also argument with costumer and fight with them they spoiling the name of intex and goodwill also so please sir take the action. My mobile no. is 9457366536

  10. srishti sharma

    i bought intex cloud swift just 2 month before. And approx 10 days before there was some screen problem so i went to service centre in gwl (madhav ganj) in M.P.
    But there behavior was not so good.
    I am very disappointed by intex and its servicing. They didnt give my mobile till today.
    And whenever we call, they say that it take 2 or 3 more days.
    My Serial no. is 911475500541588. Please do something.

  11. priya sharma

    I gave my intex cloud M5II to service centre at Tirupati Enterprises, Haridwar on 04/07/2016 concerning touch problem.
    It’s been over a month now and no response is given yet.
    Further on asking when i could expect the delivery of my phone dully repaired i got the answer as ” we could not answer yet “.
    Such is the concern they show for their customer.
    I request the higher concerned personnel from intex office to look into the matter and please help me get my phone.

    Priya Sharma

  12. neeraj

    dear sir
    please check my job sheet no 606245052019T001 as given phonee at service center at 24 june 2016 and plz tell me my phone repairing status


    Jobsheet No.: 608204318007T001 dtd. 20/08/2016

    I have tried several times the contact no. given on Service Request paper…no-one picks up the phone and informs about the request status.
    Once when I visited them they told me to what’s-up it…..!
    Now, the question is if they are not picking up the phone how will the check what’s up request.
    Pls. do something…lots’ of dis-content for service centre and delay in service.

    Hope my request will receive an attention.

  14. rajesh

    sir i give my mobile for network problem to the service center they don not repair my mobile igive my mobile on 13/082016
    my job sheet no was 608134006012t001 sir please take action on the service center

  15. jyotiprakash baral

    I had a intex lions 3g mobile . Its touchpad is doesn’t working properly so i give the mobile to jajapur service centre beacuse he donot give my phone.


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