We purchased a new Honda Amaze Petrol Car [Model No. 1.2 S MT (i-VTEC)] vide Invoice No. SAL-INV-DD194-1516-145 dated 22nd May, 2015 from M/s. Shree Cars Pvt. Ltd. of Rajarhat, New-town, Kolkata – 700157 showroom. From Honda Cars advertisement in newspapers & assured by Shree Cars Pvt. Ltd. sales personnel that the said model car has excellent mileage runs a minimum of 18 kms/ ltr. But we were shocked to see that first the car only gave an average of 7 kms/ ltr. And bringing this to their notice and taking the vehicle to their showroom/ service center at Rajarhat in 2 times (on 22/06/2015 & 02/07/2015) it increased to 11 km./ ltr. & their service personnel claimed it is the best average mileage of the car.
Now we are not satisfied with this average mileage of the car as they claiming & clear that the car is defective. In this situation, we request them to return back the said defective car or replace with a new proper car which capable of giving an average mileage claiming by them.
We sent the notice addressed to their registered office (8, Camac Street, Shanti Niketan Building, 10th Floor, Room No. 8, Kolkata – 700017) with required documents by First Flight courier vide consignment note no. E02800363055 dated 03/07/2015 and sent the matter by mail on 07-07-2015. But till now they are not any responses from their end.
Now we are report a complaint against M/s. Shree Cars Pvt. Ltd. sold to us the car on false assurance & representation that the higher mileage.