complaint against service center of karbonn mobile phone

Complaint Date:

Company Name:

I had purchased karbonn titanium machfive mobile on 18th aug. 2015. it occurred some major problems & i approached to nearest service center at dadar west for repairing on 25.01.2016. They assigned me a job sheet no. KJASPMH5281115 KR9515 after lodging my complaint.

However, i haven’t got back till date. Also, i m not getting satisfactory answers from service center as they frequently saying that mobile phone has dispatched to company for servicing. Almost 1 month has completed after approaching service center.

complaint against service center of karbonn mobile phone
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2 Responses to “complaint against service center of karbonn mobile phone”

  1. Deep Chand Bhardwaj

    I puarchased karbon mobile on line in oct 2016, MODEL L51HD bearing no. L501-IME1;91149585052549,IME1-91149585052556, it start misbehave and not supporting jio sim, & net work speed fluctuates/ very poor , I discussed the matter with jio team they suggested me to get the set checked from Karbonn athorise service center, I had shown my mobile TO M/S GANESH COMMUNICATION THHAN SINGH CHOWNK LUDHIANA -PHONE 0161-5070606 where they checked the mobile and loaded a wrong software and told me that this will take three month to repair , I surprised to know that repair of mobiles by karbonn team is not interested to retain in markets by not providing better service. I discussed the matter with DELHI & BANGLORE OFFICE WHERE THEY TOLD THE PROBLEM CAN BE SOLVED WITHIN 3 DAYS DAYS . NOW SET SENT TO DELHI OFFICE LET US SEE HOW FAST SERVICE CAN BE GIVEN TO ME.,
    I HUMBLE REQUEST KARBONN CO. TO PROVIDE BETTER SERVICE & ARRANGE REPAIR MY SET WITHIN THREE DAYS.
    REGARDS
    D C BHARDWAJ
    3222/32A LUDHIANA PANJAB
    PH 09815930022,9780032905

    Reply
  2. Deep Chand Bhardwaj

    I puarchased karbon mobile on line in oct 2016, MODEL L51HD bearing no. L501-IME1;91149585052549,IME1-91149585052556, it start misbehave and not supporting jio sim, & net work speed fluctuates/ very poor , I discussed the matter with jio team they suggested me to get the set checked from Karbonn athorise service center, I had shown my mobile TO M/S GANESH COMMUNICATION THHAN SINGH CHOWNK LUDHIANA -PHONE 0161-5070606 where they checked the mobile and loaded a wrong software and told me that this will take three month to repair , I surprised to know that repair of mobiles by karbonn team is not interested to retain in markets by not providing better service. I discussed the matter with DELHI & BANGLORE OFFICE WHERE THEY TOLD THE PROBLEM CAN BE SOLVED WITHIN 3 DAYS DAYS . NOW SET SENT TO DELHI OFFICE LET US SEE HOW FAST SERVICE CAN BE GIVEN TO ME.,
    I HUMBLE REQUEST KARBONN CO. TO PROVIDE BETTER SERVICE & ARRANGE REPAIR MY SET WITHIN THREE DAYS.
    REGARDS
    D C BHARDWAJ
    3222/32A LUDHIANA PANJAB
    PH 09815930022,9780032905

    Reply

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