Complaint against Services provided by Micromax Mobile services

Complaint Date:

Company Name:

I am a serving soldier and presently posted in remote area of J&K. I have deposited my Micromax Mobile with service centre situated in Thane Makhamali Talao Branch for the problem of not to charging the mobile in switch on situation. The mobile was charged properly after switch of the same. The phone is in warranty period, hence I deposited my phone for repairing in service center, where I was waited atleast for 30-40 minutes for my turn and even after turn attitude of the customer care executives are very casual. I saw so many peoples are unhappy with the services provided by them.
On checking of phone customer care executives told me that it takes 25-30 days for repairing. As I briefed I am serving soldier and am on 15 days leave. How I left my phone with the service center for 25-30 days. Moreover, I am serving in remote area of J&K where there most of the times network is also not available then how I will repair my phone. Now I intend to donate my phone to Micromax for their repairing and sale to another customer, to earn money to paid fees of celebrity they signed for advertisement. Please provide proper address of the micromax. My contact No is 9156495132.

Complaint against Services provided by Micromax Mobile services
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