This is with reference to a fraudulent commitments by the Company officials/staff regarding portability of Mobile Number 8146806092 from airtel to Idea. The committments are as under:
1. I am existing customer of idea having contact Number 8146806042. The Idea officials Mr. Munish (Mobile 09914712346, 8699039039) had offered to port another Mobile number to avail free conversation between Mobile Number 8146806042 & 8146806092 under Monthly plan of Rs. 125(including Service Tax) .
2. That since porting to Idea i.e. from November 2015, there was no free conversation and I have been chaged with normal charges.
3. About six months have been passed and the concerned is not taking my call. Every month I have been charged with late fee of Rs. 50 as he suggest not to pay the bill but later on I had to pay the same to continue the services.
You are requested to resolve the issue as committed by the company and take rigid steps against Mr. Munish for undue harassment of the customer.