Complaint on QUIKR (Payment done to Quikr on 3rd december 2015, but item not receied)

Complaint Date:
Category: Online Shopping

Hi Team,
I am Indranil Dey from Bangalore. I made payment to Quikr for Quikr Advertisement 242875842 on 3rd December to buy a TV stand. I have received email confirmation from Quikr on this transaction. On the same day I got a call from Quikr and they agreed to deliver the item on 5th December 2015. I did not get the delivery on that day. After that almost daily I have sent them email reminders and request to deliver, but none of the emails are answered or acknowledged.

I have requested Quikr to cancel the deal and initiate the refund process? Quikr is a online platform for buy/sell of reused items. The seller of the TV stand wants to withdraw the Advertisement and he also wants to cancel the deal. But Quikr has not provided any option to cancel/withdraw the Advertisement and also they are not refunding my money.

Can you please look into this matter and contact Quikr Bangalore team and instruct them to cancel the deal and initiate the refund of Rs 3100 to me as soon as possible?

Thanks,
Indranil Dey
9591913241
9552025600

Complaint on QUIKR (Payment done to Quikr on 3rd december 2015, but item not receied)
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