Complaint on wrong transaction on my credit card
Complaint Date: 4 august 2015
Somebody from sbi reward point department bank called me today morning (4 august) and asked my credit card details for
authentication, to give me cash back behalf of my reward point (8590 reward point something.But I asked her so many times about she is a valid employee of
Sbi reward point or not. She said some details of her and did the transaction with 9660.00 rs in mobikwik. I got the related message to my registered mobile number from tata card.
This transaction is not done by me. So can you please search the details of this purchase from mobikwik which is having a worth of 9660.00 rs at time of: 3:45pm 4-august-2015 and revert that amount to related credit card.
Credit card number: 5242 4792 9428 5930
I have received call from these number
+91 98 73 885390
+91 83 75 078579
And msg received on my ragistred are
》OTP for trxn. on WWW MOBIKWIK COM for INR 9660.00 on TATA Card no. 5930 is 459436. This OTP is valid for 10 min only. Do not share it with anyone.
》 Transaction of Rs.9,660.00 made on TATA Credit Card XX5930 at WWW MOBIKWIK COM on 4 Aug 15 .
So i request you please search details of this transation on mobikwik.also search details of given mobile number from my side.
So I request you pl do not claim of this amount 9660.00 rs of my tata card from your side.As discuss with tata customer care if you do not claim this amount then tata card not generate this amount in my next bill.Please do the needfull.