Complaint related to repairing delay of Knight [A350] – Jobsheet number “N031598-0415-16104236″

Complaint Date:
By:

Company Name:

complaint no. MMX29041525501, Jobsheet number “N031598-0415-16104236
Model – Micromax Knight A350,
I gave my mobile Micromax Knight [A350] for repairing on 15-Apr-2015 with jobsheet number “N031598-0415-16104236” at VI communication – Jagatpuri [Delhi], and on same date they send it to head office, as my discussion with Mr. Rohit Choudhary (09873059784) SM Micromax service center Jagatpuri, Delhi-110051, because they were not able to repair it.
I personally visited this service centre for more than 5 times & every time they say the repairing is not done in head office & you have to wait for more days.
When I call to customer care number after 15 days on 29th April 2015. It was then the customer care executive generate complaint number and told me that it will take 30 days from 29th April 2015. It means no one is taking care of my phone till that date and if I did not call, my phone will be put like junk somewhere in Micromax office.
Micromax customer service is worse than worse. Customer care numbers 1860 500 8286 is not working 3 days in a week and another number +91-124-4811000 is never connected to customer care.
45 days of mental harassment, I call again to customer care to get the information about my mobile (hoping that finally it over and my mobile will be ok now),
But customer care person told me to wait for 15 more days of harassment.
If they not able to repair my mobile why not they provide me new one!!!
Now I know, what cost a person have to pay for believing on an Indian Brand like Micromax.

Complaint related to repairing delay of Knight [A350] – Jobsheet number “N031598-0415-16104236″
0 votes, 0.00 avg. rating (0% score)

Leave a Reply

  • (will not be published)

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>


− one = 7