CUSTOMER CARE NOT REPAIRING THE PHONE

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I bought a Nokia Lumia 520 in the month of October previous year. Unfortunately it’s keypad has stopped working so i went to the Customer care centre of nokia at Golaghata, Kolkata and they said they will not repair smartphones. I had bought the mobile from flipkart.com and want some strict action to be taken towards the store.
The phone is under it’s warranty of one year

CUSTOMER CARE NOT REPAIRING THE PHONE
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