Customer harrasement and unprofessional service center

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I am from TRIPURA .I gave my mobile to MICROMAX service center ( located in udaipur ,pin – 799120 ) .They gave me time of 3 days but after 3 days when I reached I saw that they broke my mobiles touch ,when I ask for replace they took 15 day & when I went after 15 days they told me that they need more 2,3 weeks to repair it .Now I told them to Wats going on they told that MICROMAX company gaves them second hand purse and thats why they are unable to repair it cleanly .Now they need 2,3 weeks more .After 3 weeks when I gone they gave me the cell but it not working properly .And they suggest me to go to AGARTALA MICROMAX SERVICE CENTER .Then I call MICROMAX COMPLAIN CENTRE and suggest me to talk to them but they were not ready talk .Now an officer from MICROMAX COMPLAIN CENTER suggest me take my cell from service center and they will take an action against the service center .But sir till today its up to around 5,6 months till date I dint get my cell repair nor any replacement from the service centre or nothing reply from the MICROMAX . SERVICE CENTRE JOB SHEET NUMBER – E020226-1015-19817887 .I hope for a legal reaction from your authority sir.

Customer harrasement and unprofessional service center
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