Damage item got from Tradus online shopping

Complaint Date:
By:
Category: Online Shopping

Company Name:

i purchased the item by online shopping
www.tradus.com

i received the damage item
and after making complaints .. tradus is sending email and saying to send item back
but they are not ready to listen about courier charges .

i am keep asking them why i should bear the courier charge when i am in loss ??

i need your help now.
please help me. solve this ..

they have closed my case. by giving reason that i have not made the courier ..
even if it not my fault .
———————————————case details are as under

tradus user name :
My Profile InformationName:
varun shrivastava
E-mail ID:
ivaarun@gmail.com
Date of Birth:
23-08-1981
Mobile:
9669661112

My address :
Address ListAdd New AddressAddress:Varun Shrivastava
C/O Darshana International 10/B Baikunt Dham Colony 101-Mandarsha Apartment Anand Bazaar Road
Indore,452001
IndiaPhone:9669661112

ITEM NAME :
My Orders >> Sub-Order(12706006_01)
Sub-Order ID: 12706006_01Current Status: Order delivered
Shopper52Mall
Mumbai, Maharashtra
Your Seller Rating:

Order Flow
Lord Of The Ring Finger Optical 3d Computer Desktop Laptop Magic Mouse
Bluedart #69051085515
Order Details

Order Flow

Order Placed : 2014-03-26 04:43:09
Order Accepted By Seller : 2014-03-26 04:45:03
Order Packed By Seller : 2014-03-26 11:12:36
Order Dispatched By Seller : 2014-03-27
Delivery Date : 2014-03-28
————————————————————– THIS ARE COMPLETE DETAILS
PLEASE HELP ME

Damage item got from Tradus online shopping
1 vote, 5.00 avg. rating (87% score)

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