default in services by Skoda service center

Complaint Date:
Category: Automobile

Company Name:

I have purchased a Skoda Rapid in July 14. On the 7th feb, 2016, I along with my husband was travelling to Bharuch, Gujrat. 3 km before Vapi, the car met with an accident. At that time the speed of my car was 90-100 kmph. The front of my car got damaged. and even at this speed when the impact was really high, the airbags in my car didn’t open. I have attached all pictures as well. I have written a complaint letter to the company (skoda) which they didn’t reply back yet. in my previous letter dated 13 th feb 2016, i have well explained all the details and situation then. i have attached a copy of the same. there has been absolutely no response from the skoda company. i wonder why we Indians drive foreign made or manufactured vehicles, when there is no responsibility acknowledged by the company.
Today I was called at the service station (autobahn, Jogeshwari) and they asked me to fill a form. The parameters in the form was such that all claims to skoda company get wavered or washed off.
My question is if I have paid this amount to skoda should I not ensure safety of my family members.
and what kind of a car company is this, which cannot give me any explanation for the fault in its manufacturing.

default in services by Skoda service center
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2 Responses to “default in services by Skoda service center”

  1. Skoda India

    Dear Mysha Israr, kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India.

    Reply
  2. Skoda India

    Dear Karuna, kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India.

    Reply

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