defective product

Complaint Date:

Company Name:

I have purchased GODREJ AC on 17/2/2016 from BAJAJ ELECTRONICS,Malakpet,HYDERABAD, TELANGANA.The invoice number is MKP/15/16712.It is not working.When switched on it just stops within 2 minutes of time.I made a call to the dealer .they said they will send a technician within 48 hours. I waited but nothing happened. Again I made a call .They said it is concerned to the company and gave me GODREJ CUSTOMER CARE number.i complained to them .They said they will solve my problem within 24 hours.Nothing happened. I called them again.Same answer came to me but still not solved. And moreover I could sense a mere negligence in attending the customer.I purchased the product with a lot of faith on the company but it turned to be hopeless. I request you to look into the matter as soon as possible.

defective product
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