different product supplied

Company Name: Shopclues/Sony Corporation

As per my Order No. 53804901 fatef 26/05/15 Shopclues Supplied sony 10000 mah power bank but not as per specification & as shown in operating instriction.a) USB output 1 instead of 2, b) No green or orange indicator, c) Poor capacity, even cant charge a small tab after fully powered, d) ‘Power & charhe at same time’ as wrirren is outrightly false. On-off Switch hardly has any function.
Complained on 2/6/16 & repeated next day to the email address order@shopclues.com as they used gor me to replace with the specified ome. But no response.