ebay didnot send my product and i had paid amount online.

Complaint Date:
By:
Category: Computers

Company Name:

dear sir,
i am SANDEEP KUMAR CHAUBEY and i have purchaged anti virus software through online shop (ebay.in) dated 13.072015, PaisaPay ID: 39716861541
Item number: 321802311075 but i didnot get my product nor my paid amount through online payment. they send me just below this email but after that they didnot contact me.

We regret that your experience with your purchase was not satisfactory. We have noted your request under eBay Guarantee* and the seller has been notified about the claim and we will shortly update you on the status. While we work towards resolving your claim, we request your patience and understanding.

i need your favour.

thanking you sir,

sandeep kumar chaubey
mobile no.- 9681090705
email:- chaubey.sandeep1@gmail.com
151, upendra biswas sarani, kamarapara,
jadavpur, kolkata, w.b. pin- 700032

ebay didnot send my product and i had paid amount online.
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seven + = 13