FAKE CHARGES FOR IDEA MOBILE NO. 9911330999 (DELHI NCR)

Complaint Date:
By:

Company Name:

DEAR SIR,

WITH REF. TO MAIL ON 01ST AUG’2015 REGARDING THE FAKE CHARGES RAISED BY IDEA CELLULAR LTD. FOR THE MOBILE NO. 9911330999. AS I HAVE MENTIONED IN THE MAIL THAT IDEA EXECUTIVE ARE CREATING THE PRESSURE TO PAY FAKE CHARGES.
SIR, THERE IS SECOND EXAMPLE WHICH SHOWS THE CHEATING BY IDEA CELLULAR. HERE, I’M ENCLOSING IDEA INVOICE NO. 0244274563 DATED 10/08/2015, IN THE SECOND PAGE OF ENCLOSED COPY YOU WILL FIND THEY ARE CHARGING FOR SINGLE MOBILE NO. TWO GPRS PACK CALLED FEATURE CHARGES
ONE 2G FOR UNLIMITED WORTH RS. 255.00 10/07/2015 TO 09/08/2015 (ALREADY
DISCONNECTED BY
IDEA IN THE M/O JUNE’2015))
SECOND 3G WORTH RS. 450.00 13/07/2015 TO 09/08/2015
SIR, NOW WITH THE HELP OF THIS THING YOU CAN UNDERSTAND THEY ARE JUST DEBITING THE AMOUNT TO THE CUSTOMER . THEY ARE TRYING TO GENERATE THE REVENUE BY HOOK OR BY CROOK. BLINDLY THEY ADDING THE AMOUNT IN THE INVOICES.
HERE, I WOULD LIKE TO TELL YOU THAT I HAVE NEVER EVER TELL THEM FOR RS.450.00 PACK NEITHER IN WRITING OR VERBALLY. BECAUSE THEY ARE AUTHORIZED TO RAISE THE INVOICE THAT’S WHY THEY ARE DOING EVERY THING BY OWN ITS OWN.
AUTOMATICALLY, THEY ARE CHANGIN THE PACK AND HAS STOP THE SERVICES OF PHONE. IF THEY HAVE STOP THE SERVICES THEN WHY THEY ARE CHARGING THE RENTAL?
SO, HERE I’M EXPECTING HELP FROM YOUR SIDE TO STOP HARASSING ME.
REGARDS
SURENDER KUMAR SONI
9818307616
COPY OF INVOICE ENCLOSED

FAKE CHARGES FOR IDEA MOBILE NO. 9911330999 (DELHI NCR)
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