False balance deduction

Complaint Date:
By:

Company Name:

Every time I recharge my mobile, after a few days Reliance (smart) deducts my balance by showing the following message” your subscription to Callertunes Service has been renewed at Rs.___ for a period of ___ days.” Number of days(Period) is equal to the amount deducted i.e. Re.1/day. Total Rs.121 has been deducted so far from 26.08.2014 to 03.06.2015. Rs. 19 on 26.08.14, Rs.28 on 15.12.14, Rs.10 on 21.03.15, Rs.28 on 30.04.15, Rs.6 on 28.05.15 and Rs.30 on 03.06.15 deducted. I complined the company but they are not responding properly.

False balance deduction
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3 Responses to “False balance deduction”

  1. amit kumar

    sr meri sim se balance kt rha h or m complaint krta hu to coustmr pr call nhi lagta h

    Reply
  2. RCOMcare

    Dear Rajsekhar,

    Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

    Regards,
    Reliance Communications

    Reply
  3. Dr. Monoranjan Bhowmik

    I have recharged Rs. 222 on 13th June in my cell phone 9832794299. In next day I noticed that only Rs.65 is there. I tried to contact to there customer care but no one received my phone this is regular practice they never receive. On 20th june I contact with the distributer in our town (Midnapore, 721101, W-B). They did not gave me the number but they contact me with their stuff from my cell. She told me if I could contact within 24 hours then it was possible to return the money but my question I tried several several times they did not received my phone so what can i do? Then she told wait I am forwarding this call to our executive but honestly telling 25 minutes i wait in my cell phone and telling “wait this call is forwarding to our executive”. This is a gently cheating so I want its remedy.

    Reply

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