False balance deduction

Complaint Date:

Company Name:

My Cell No is +919832840383. I have been using this number for 9 years.
Every time I recharge my mobile, after a few days Reliance (smart) deducts my balance by showing the following message” your subscription to Callertunes Service has been renewed at Rs.___ for a period of ___ days.” Number of days (Period) is equal to the amount deducted i.e. Re.1/day.

On 03.07.2015 at, I received the following message, “Your subscription to Callertunes service has been renewed at Rs.30.0 for a period of 30 days. To unsubscribe SMS Unsub 1003 to 155223(Toll Free).”

When I called to 155223 & *333 they (Company) informed that I have no any VAS pack with my number. But every time they deduct my balance by giving above message. I complained the company but they are not responding properly.

False balance deduction
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