False promise

Complaint Date:
Category: Appliances

Company Name:

The officer concerned
Dear sir
We attended a trade fair in Nandanam Chennai on 08/08/2015
and bought one Micro oven GT 231 Grill. There were lot of brands but we preferred Panasonic since it is a trusted brand. At the stall we were promised two Mic.oven cups, In glass Jar, Idly pan, Idiappam pan, and two plates. Finally after lot of calling the material was taken by us at Virugambakkam show room, they it is home delivery. When your Demo man opened there were nothing of the sort offered along with the Grill. When enquired at Girias from which stall we bought they said they do not know anything about it. They simply asked us to call Panasonic.
Pl tell me why this kind of false promise and pulling the legs attitude even for panasonic. Are you that much in need of sales.?
Even if you do not give me all those offered free items just give one explantion as to why I was made false promise along with all other customers.

False promise
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