Firstflight courier not received since 8 days

Complaint Date:
Category: Others

Company Name:

My friend sent me a courier containing very important things on 29th feb 2016 from Pune to Gurgaon. I have not received the courier yet. As per the local branch (sector 52 Gurgaon), they have attempted it twice but the house was locked. It is possible but the fact is that the delivery boy seeing that house is locked didn’t bother to call me so that I can arrange for pickup by someone else. When I contacted the local branch, the person told me that the company doesn’t pay for our telephone bills so that we can call You. After this, they did not attempt to deliver and when I would call them they would not reply properly and would cut the phone. Now the courier had been sent to the local head office (Kapashera border) from where I received a message today to contact them soon else the courier will be sent back to Pune. After calling several times a person received the call and I asked him the address to collect the courier. When I went searching for the office I couldn’t find it and called again but nobody ever picked even after repeatedly calling a number of times and I had to return empty handed. Now I run the risk of getting my courier returned which is very important for me but I doubt I will be heard as they do not even pick up the phone. Below are the details:

Courier company- Firstflight
Consignment number- M991B3333092
My email id-

Firstflight courier not received since 8 days
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