Flipkart Refused Return

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I purchased a Lenovo phone on Flipkart . When it was delivered to me, I found the phone to be exceptionally large and heavy. Therefore I requested Flipkart for a return so that I could either get a refund or a credit note as I was dissatisfied with my purchase. However Flipkart refused the request saying that they only accept returns when they find the phone to be defective. I have not been able to find any such clause in their return policy but they insist that is true and have so far refused to entertain my request.

Flipkart Refused Return
1 vote, 4.00 avg. rating (77% score)

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