I purchased a Lenovo phone on Flipkart . When it was delivered to me, I found the phone to be exceptionally large and heavy. Therefore I requested Flipkart for a return so that I could either get a refund or a credit note as I was dissatisfied with my purchase. However Flipkart refused the request saying that they only accept returns when they find the phone to be defective. I have not been able to find any such clause in their return policy but they insist that is true and have so far refused to entertain my request.
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