fraud transaction

Complaint Date:
Category: Others

my brother got a call from +91 9088679948 on 16th April , 2016 08.00 AM and he introduce him self as a representative of State Bank of India Officer Head Branch . He told him that your Debit card need to renew and for that we required your ATM Card details . Then he provide Card number, Expiry date, And CVV No. whenever he asked. Now he told to inform OTP code. Because he did not have any Idea about OTP he informed the OTP as well which he received . And He withdraw Rs. 25399 through from his ATM Card transactions with

www.ccavenue.com/charge gateway & transaction id 610708719288 on 16-04-2016 When he asked to bank he told someone did fraud to him . Immediately he blocked his card . When he called his no mobile was switchoff .i trace above mobile no.by true caller app.shows an idea number of kolkata circle registred as “vparty”. i also get some details from www.ccavenue.com that above was done with your url/site & details are as below-
Customer Name -Sudhir Yadav
Customer Email-sudhirkumar20132013@gmail.com
Customer Address-
CityMohisbathan saltlake sec 5 kolkata 700102 Mohisbathan saltlake sec 5 kolkata
Kolkata
Kolkata WB
700102
Merchant Order Number-90181407
Transaction Amount-25399
Date and Time-16-04-2016
Status-Shipped
Merchant URL-http://www.shopclues.com
Reference no.-CCADD1ORC706
Customer IP Address-1.39.37.99
Customer Telephone Number-8961242433
so please give the what he purchased from your site ?
& delivery address in where the product was delivered?

thank you

fraud transaction
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