Sub: Regarding the bad experience facing with BMW X1
I am Abhinav Rastogi from Meerut. I bought my X1 from BIRD Automobiles Gurgaon last year in May. Since then almost 10 times the tires have been punctured and i have already got one of the tires replaced and yesterday another tire broke down.
We are having a pathetic experience with the company. We are so scared to take the car on the long routes because it may leave us stranded in the middle of nowhere.
We spoke to couple of executives from BIRD the reply we got from them really shocking. They are “Yeh tires indian roads ke liye bane hi nahi hain aur gaadi chalegi to tires to fatega hi”.
Is this the reply we expect from BMW?
Kindly connect me to someone who is incharge of the customer greviences .