Harassment by godrej boyce in delivering air conditioner

Complaint Date:
Category: Appliances

Company Name:

i had booked an ac by paying an advance amount of rs 11110/- to the marketing executive of godrej boyce having office at Pahal,Bhubaneswar mr.pabitra with sales executive id no.18648 and the bdm mr.anil das on 2.12.2015 and the rest amount of rs 21120 /-was financed with bajaj finserv and till now the delivery of the air conditioner has not been made.whenever i called the sales executive and the customer care i was promised that the delivery will be made on the same day and this continued for a period of 12 days and since the last 3 days the sales executive and his bdm are not taking my call.i think i have been duped of rs 33,000/- by godrej boyce and its employee so please tell me what legal option should i consider(a) should i lodge an FIR or (b) approach the consumer court

Harassment by godrej boyce in delivering air conditioner
1 vote, 1.00 avg. rating (47% score)

2 Responses to “Harassment by godrej boyce in delivering air conditioner”

  1. Godrej Appliances

    Dear Rntarafdar,

    We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

    Kindly provide the complaint Number & your Mobile Number so that we can resolve your issue on priority.

    You can get the complaint Number by calling us on our toll free number 1800-209-5511.

    Regards,
    Godrej Appliances Team.

    Reply
  2. Godrej Appliances

    Dear Rntarafdar,

    We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

    For further enquiries contact us at smartcare@godrej.com or call us on: 1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team.

    Reply

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