Harassment by Nitesh Estates Pvt Ltd

Complaint Date:
By:
Category: Real Estate

Company Name:

Here goes another tale of how a common man suffers in the hands of these real estate giants.

I signed up a booking form and paid 5,76,000/- towards one of the upcoming properties Nitesh Estates, British Columbia in Bangalore. I was allocated a flat on the 15th floor (top most floor) in one of the blocks. 3-4 months down the line, when it was time to get into a tripartite agreement with the bank, the developer informs me that they didn’t get approvals for 15 floors and hence they cannot allocate me the promised apartment.

I then wished to withdraw my application. Here starts the agony. They didn’t refund the money to me. They showed me this clause in the booking form that states that if a consumer withdraws the application, he will be refunded the money either after 6 months or after sale of the flat to any other consumer. Clearly, we are talking about a flat that doesn’t exist (since they did not get approvals for the same). Yet, they made me wait for 6 months.

Month after month, since February 2015, they respond back to me saying “we are in touch with the concerned department and we are looking at your case on a priority basis”. I waited (im)patiently for 6 months to elapse. Even after that, they are showing no signs of refunding my money.

The only person I can talk to is a junior employee in the CRM department. I never get to talk to anyone in the Finance Department , coz I am told that the protocol is that the CRM dept is the only interface available to a consumer. After 6 months, when I talk to the supposedly senior person in the CRM (Ramakrishnan), he speaks to me with an attitude like he is doing me a favour.

This is just harassment with absolutely no regard for the customer.

Now this is not just about the 5,76,000/-. This is about teaching these real estate giants a lesson to not play with the consumer and their hard earned money. They cannot take us all granted.

Can you pls. guide me through this?

Harassment by Nitesh Estates Pvt Ltd
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One Response to “Harassment by Nitesh Estates Pvt Ltd”

  1. N SRINIVASAN

    Hi, We are also having bookings in British Columbia since November, 2013. Very little progress and I fully agree with your travails. We have formed a whats’app group. We are 8 members who are together fighting with them. There is a meeting called by Nitesh on 7th July. Why don’t your attend. If you wish, please call 7022944601 for details. N. SRINIVASAN

    Reply

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