I had purchased new model of Hero bike i.e. Splendor ‘I’ smart on 4th April 2014. There was a problem of head light bulb and hence lodged a complaint on 8th April 2014. They have informed that switch of headlight bulb needs to be replaced. Since then I am following up with their dealer M/s Kumar Motors, Bahucharaji Road, B/H Aradhana Cinema, Vadodara, Gujarat but yet get their stereo type reply i.e. Order has been placed and as soon as switch is received, they shall call me. I have again called today i.e. 21st April when they informed that because of new model, the parts are not available and hence it will take another week.
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