HOW Mobile Operators SWINDLES THEIR CUSTOMERS USING ANDROID PHONE

Complaint Date:
By:

Company Name:

Dear Sir,

I am quite disturbed to inform YOU that mobile Operators are SWINDLING THEIR CUSTOMERS using ANDROID Phone for using their Internet Service on DATA USAGE BASIS THOUGH ONE MAY NOT BE INTERESTED TO USE THEIR INTERNET CONNECTION.

According to them, the ONUS OF NOT USING THEIR INTERNET FACILITY LIES ON THE CUSTOMER and the USER SHOULD DISABLE FROM HIS MOBILE “DATA USAGE FACILITY on the move”.

I have the experience of using both Vodafone & Idea and according to information from known sources, it appears that if you are using an Android Phone, you can be easily duped by the Mobile Operators for using their Internet Services.

When one Buys a Mobile Package (Local / STD / ISD all together or separately) for using as a Telphone and Massaging Instrument, he is just hooked to use their Internet Services as well.

When you buy a Mobile Package, you will be flooded with Massages from the Company to use their Internet Services. You have 2 Options,

 you either accepts their Internet Packages which always may not SUIT YOU or
 Expose your Mobile to use their Internet and allow them to CHARGE YOU on DATA Usage because your Mobile may be exposed to a mode called “data enabled” either by default or by mistake

It is interesting to point out here that if you have Internet Facility in your home in Wi-fi mode and your Mobile is on “data enabled” mode, your Mobile can be directly connected to your hime Internet service but the moment you go out of your home and do not “Off” the “data enabled” mode, your Mobile will be exposed to Mobile Operator’s Internet Network and your Account will start mounting and at the end of the Month, you find a hefty Mobile Bill for using the Mobile Operators Internet Services.

That means, every time you go out of your home you have to compulsorily change your Mobile Set and change switch Off the “data enabled” status.

My question to all Mobile Operators

1. When Mobile Operators can ACTIVATE and DEACTIVATE an Internet Package with a Mobile No., why can’t Mobile Operators can not disconnect their Internet Services of Telephone who does not any Package or want to use their Internet Services

2. Why should a Consumer be connected to a Mobile Operators Internet services by default when they are not interested to do so.

3. If the Mobile Operators can not DISCONNECT their Service with a Costomers who are not interested to use the Operator’s Internet Services, why should they charge for DATA Usage by the Consumer

Can provide innumerable mails transacted with Idea and Vodafone without any positive response. Please let me know.

HOW Mobile Operators SWINDLES THEIR CUSTOMERS USING ANDROID PHONE
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3 Responses to “HOW Mobile Operators SWINDLES THEIR CUSTOMERS USING ANDROID PHONE”

  1. anbuselvi

    my query to access internet via mobile network settings has not been fixed… i have recharged for rs.198 internet pack. just days are running out. almost killed my time. but no technical support from aircel.

    Reply
  2. Biplab Basu

    Thanks for your reply. I can provide all mails exchanged between me and Idea & Vodafone regarding their Unautherised Charges of using their Internet Services.

    I would like to know how you intend to deal the issue.

    Regards.

    Biplab Basu

    Reply
  3. Biplab Basu

    Unautherised Charging of Internet Services by Idea & Vodafone.

    No reply received so far, please advice me urgently.

    Regards.

    Biplab Basu
    9819080120

    Reply

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