I have submitted my hand set HTC Desir 816 at HTC service Center in KOLKATA. But unable to repair the hand set and assured to replace the hand set.
Company is not providing the handset for past 4 month approx. after giving assurance to replace my hand set HTC 816 with HTC desire 820.
As per last communication with HTC on 18-11-2015, they has assured to provide the hand set with in 8 to 10 business days. Still today dated 17-12-2018 they are not able to arrange the hand set. Even they are now not ready to listen anything. Again assuring another 8 to 10 business days verbally. I am having all the communication document with me.
I need my mobile phone back. Please help a helpless customer.