HUGE AMOUNT CHARGING BY FAKE USE OF INTERNET

Complaint Date:
By:

Company Name:

RESPECTED SIR,

HERE I WOULD LIKE TO BRING TO YOUR KIND NOTICE THAT HOW THE TELECOM COMPANIES ARE DOING WITH CUSTOMER TO EARN REVENUE.
I’M USING THE IDEA MOBILE NO. 9911330999 SINCE 2005 (AROUND 10 YEAR OLD CONNECTION) IN THE NAME OF SURENDER KUMAR SONI. IN THE M/O FEB.’2015 JUST FOR SEVEN MINTUS (7 MINTUS) THEY CHARGES 126.44 X 6 = 758.64 +TAX .ALTHOUGH THESE ARE FAKE ENTRIES.
SIR, IF YOU WILL SEE THE BIIL THERE ARE SIX ENTRIES (SERIAL NO. 122 TO 127) . PASTED BELOW FROM Bill No.: 0212011374 Bill Date : 10-Feb-2015 (page no. 5)
THE THING YOU WILL FIND THERE IS CONSTANT USE OF INTERNET THERE IS NO CHANGE IN THE READING OF USEAGE, WHICH IS NOT POSSIBLE (TECHNICALLY ITS NOT TRUE).

THAT TIME I WAS USING THE PACK OF 300 MB (RS.100.00), THEN IDEA PEOPLE TOLD ME I HAVE TO CHANGE THE INTERNET PACK MEANS NOW THEY ARE FORCING ME TO CHANGE THE PACK ONLY THEN THEY WILL ADJUST THE EXCESS AMOUNT. I WAS HELPLESS THERE WAS NO SECOND OPTION FOR ME. I ACCEPTED AS THEY WERE DOING. THEN FROM THAT DATE I WAS USING 600 MB (RS. 200.00) AND EVERY MONTH I WAS LOOSING 300 TO 400 MB DATA (MEANS THERE IS NO USE FOR ME BECAUSE 300 MB PACK IS SUFFICIENT FOR ME).
Now in the month of July’2015 (approximately after 4 months). THE SAME THING HAPPENED GIVEN BELOW ARE THE LINES FROM Bill No.: 0238756572 Bill Date :10-Jul-2015 (page No. 9) FAKE ENTRY OF USE.
Sr. No. Date Time Rating Vol./Dur. Amount
545 27-Jun 12:05:56 internet 117660.00 470.64

546 27-Jun 12:15:08 internet 153470.00 613.88

547 27-Jun 12:27:38 internet 235380.00 941.52

548 27-Jun 12:44:57 internet 307070.00 1228.28

549 27-Jun 13:15:46 internet 307070.00 1228.28

550 27-Jun 13:41:17 internet 307070.00 1228.28

AGAIN THERE IS CONSTANT USE OF INTERNET WHICH IS NOT POSSIBLE. SECONDLY, NO ONE WILL USE THIS MUCH USE OF INTERNET ON PHONE FOR THIS KIND OF HIGH USEAGE HE WILL GO FOR MODEM OR SOME OTHER SOURCE OF INTERNET. NO BODY WILL USE INTERNET BY PAYING THIS HUGE AMOUNT ON PHONE.
THIS TIME AGAIN THEY ARE TELLING ME TO CHANGE THE PACK ONLY THEN THEY WILL ADJUST THE AMOUNT. WHEN I APPLIED FOR PORTING THEN THEIR TONE ON PHONE IS IF I STICK TO PORT THIS NUMBER THEY WILL NOT ADJUST THE AMOUNT.
OPENLY IDEA IS HARASSING THE CUSTOMER,CALL FROM 9540079568 (IDEA MR. ARSHAD) ON 12/07/2015 TIME 16:59 DURATION ARD 22 MIN. IN WHICH HE WAS ASKING WILL I PORT THIS NUMBER OR NOT ( HIS TONE IS ) IF YES THEN THEY WILL NOT ADJUST THE AMOUNT. THE CONDITION IS I HAVE TO CHANGE THE INTERNET PACK.

SIR, HERE PL. HELP ME FOR THIS PROBLEM. NOW I’M NOT USING THE INTERNET ON MY PHONE. ALTHOUGH, THE INTERNET USE FOR ME ON PHONE IS TO GET ALERT MESSAGE FOR MAILS WHICH I HAVE CONFIGURED ON MY PHONE THEN I CHECK THESE MAILS ON MY DESKTOP. NO BODY WILL USE THE INTERNET AT THIS MUCH COST ON PHONE.

SIR, AS YOU ARE PLANNING FOR DIGITALINDIA, BUT THIS TYPE OF COMPANY WILL STOP THIS AS I HAVE STOP USING INTERNET ON MY PHONE.

AS YOU ARE PLANNING FOR INTERNET FOR EVERYONE AND TRANSPARENCY IN THE SYSTEM. BUT TILL THIS KIND OF PEOPLE ARE THERE THIS WILL NOT POSSIBLE.
HERE I’M UNABLE TO UPLOAD THE BILLS

REGARDS

SURENDER KUMAR SONI
9911330999
9818307616

HUGE AMOUNT CHARGING BY FAKE USE OF INTERNET
0 votes, 0.00 avg. rating (0% score)

Leave a Reply

  • (will not be published)

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>


9 × nine =