Idea Mobile : As per received sms message promo benefit not received

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I had received sms message from IL-612345 in my Idea mobile No.9539734151 Kerala circle on 12/10/2015 at 15:31 the message as – Double Validity Offer !
Recharge Rs 37 = Local mobile calls at 50p/min for 60 days. or Recharge Rs 17 = Local mobile at 1p/s for 45 days. I had recharged by flexi Rs 17/- and received sms at 16:52, 12 Oct – MRP:Rs 17.00, PRP: LOcal 1.2p/s expiry 08/11/2015.
I had contacted customer care at 198 and they registered a complaint SR No.1-61568186968 and would be actioned by 10/14/2015 1:51:00. But after that time nothing happened I contacted 198 customer care and they said I am not Eligible for the Promo Benefit, Here Idea Cellular SENDING MESSAGE AND ACCEPTING THE RECHARGE AMOUNT THEN SAYING NOT ELIGIBLE.

Idea Mobile : As per received sms message promo benefit not received
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