improper service

Complaint Date:

Company Name:

My no is 9988364809. I had called the customer care at 7:16 on 6 march 2016. I was having some issue regarding less information given to me about some offer and being not able to answer me he put my call on hold without telling me and did not came back and at the end i had to cut the call without getting any solution to my problem. I request you to take an action regarding this.
Also one more issue is that i had recharged a wrong plan of Rs 48 due to improper information given to me by company through flash alerts. I want recovery of that money. If will be very thankful to you if you help me regarding this issue also.

Thanks

improper service
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